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RETURN AND EXCHANGE

1. SATISFACTION
We always seek to satisfy our customers, therefore, contact us within 72 hours if you are unsatisfied with your purchase. We will work with you to make sure you have a great shopping experience with Jack & CO.

2. ELIGIBLE EXCHANGE
In order to be eligible for exchange please contact us after receipt of your purchase. 


3. DEFECTED ITEMS
If any of your jewelry arrive defected we will send out a replacement within 3 business days after the defected jewelry is received by us. 


4. INELIGIBLE REFUND/EXCHANGE
The following items are NOT eligible for refund or exchange:

- Wrong Size or product dimension 
(please check fit guides before purchase to know your size)
- Items which were modified, customized and/or altered according to your specifications
- Custom orders or Promotional/ discounted items
- Items damaged or altered while in your care (wear and tear)
- Items past its return date

WHEN YOU BUY ANY OF OUR RINGS OR BRACELETS, YOU ARE Jacked'UP ®  FOR LIFE. THAT’S RIGHT. FOR. LIFE. (CLICK HERE TO FIND OUT MORE!)

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sizing chart

The most common size
The average women’s ring size is 7
The average men’s ring size is 10

How To Measure Your US Ring Size At Home
1. Cut a thin paper or thread

2. Wrap the thread around your finger. Make sure the thread is below the joint of 
your finger and close to your knuckle.

3. Mark the location where the thread meets and measure the distance with your ruler. Use millimeters to measure your circumference.

4. Measure your fingers a few times to ensure the sizing is correct.

5. Use the following chart above to determine your USA ring size.

Measure a Ring You Already Have

If you have a ring that already fits your finger well, you can use a ruler to measure the inside diameter of this ring. Just take your ruler and measure straight across the inside of the ring from edge to edge. Take the diameter measurement in millimeters, and then use our measurement-conversion chart to find your ring size.

Measure a Ring You Already Have

If you have a ring that already fits your finger well, you can use a ruler to measure the inside diameter of this ring. Just take your ruler and measure straight across the inside of the ring from edge to edge. Take the diameter measurement in millimeters, and then use our measurement-conversion chart to find your ring size.

Get Jacked'UP®   (shop now )